Insurance companies have special arrangements with many auto body repair shops in every city. Therefore, they prefer you send your vehicle to one of these shops. However, no matter what they may suggest to you, you should know that the choice is yours. Therefore, you can always have your vehicle taken to the shop of your choosing. Although we participate in some Direct Repair Programs, not all preferred shops are good shops and not all non-preferred shops are bad ones.
Do your research and choose your own shop. Todays vehicles are very complicated so choose your shop wisely. Remember, just because your car looks pretty when you pick it up does not mean it will function as designed in future collisions. It’s what you can’t see that means the most in collision repair. Look for a shop with a good online reputation, I-CAR gold training, manufacturer certifications and that can provide computerize frame measurements. If they can’t electronically measure your frame, they can’t confirm it’s straight. A tape measure just won’t do when millimeters matter.